Returns Policy - Liight

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Returns Policy

We understand there are times when customers may wish to return items.

To cancel and return an order you must notify us within 14 days of receipt of goods – you do not need to give us a reason for the return.
We can be contacted at: info@liight.co.uk

After notifying us of your wish to return an order you then have a further 14 days to return the items to us.

A return form can be downloaded here: returns form.

Returned goods must be in their original condition and as we described them. You are responsible for the cost of returning the goods.

We will normally refund your money within 24 hours of receiving the return. We guarantee that all refunds will be processed within 14 days of us receiving the return. All refunds are returned via the payment method by which they were made.

If your order has arrived damaged or is missing parts please let us know within 24 hours.

Return address:
Liight , Bridewell Studios, Prescot Street, Liverpool, L7 8UL

You can find details of your rights regarding cancellation, returns and refunds in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013